Data Protection & Privacy Policy

Overview

rha design is committed to protecting the personal privacy of its clients. This privacy policy outlines the type of information that is collected by the agency and how it's used and protected.

The policy tells you what to do if you do not want your personal information collected and how you can change information that you have already provided to us.

Your Consent to this Privacy Policy - By using our services, including our website, you agree to accept the terms of our current privacy policy as described in this document. If you do not agree with any part of this policy, it is not possible to use our services.

Collection of Personal Information

In this privacy policy “Personal Information” means personal identifiable information such as your name, street address, email address, telephone number and banking details.

When you request a product or service from us, or enquire about our products and services, you may be asked to provide personal information so that you can buy a product or service from us, receive information or mailings, request customer support, make a comment or enquiry or for a variety of other reasons.

When you provide us with Personal Information, you are authorising us to use that information in accordance with the terms of this privacy policy, which includes your rights to limit our use of the Personal Information.

rha design may supplement the information that you provide to us with other information we already hold or that we receive from third parties. We do this in order to manage the services and products that we provide to you. We may also do this for marketing purposes in order to provide more targeted products and services to meet your needs.

How we collect information about you and how we use it

Product and service information - if you have purchased products or services from rha design we will hold your contact details as well as details of the services that we provide to you and the use that you make of those services. Those details are primarily used to manage the service that we provide, to send you information about the relevant products, or any upgrades that become available, latest development and forthcoming events.

Technical support - if you contact rha design or seek support from us we will hold your contact details and if you have paid for a service your bank or other payment details. We generally keep a record of the problem that you report and actions that we recommend.

Information for marketing - if we have collected your details from an enquiry you made or because we think you may be interested in one of our products or services, we will hold your contact details and details of information that send to you. The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in. Rha Design & Origination Ltd. Data Protection & Privacy Policy February 2007

None of the above information is stored on a publicly accessible server

rha design sites may contain links to websites outside of the services that we provide. These link sites are not under the control of rha design and we are not responsible for the conduct of companies linked to our website.

Your Information and Third Parties

Your Personal Information and the information which rha design gathers through the products and services that we provide to you are used by rha design for the express purpose for which it was collected.

We do not provide Personal Information to other companies except where they are subcontractors or suppliers directly involved in the delivery of your product or service. We do not provide your Personal Information to third parties to use for their own marketing purposes.

Our subcontractors and suppliers are bound by our privacy policy and by confidentiality agreements and are not authorised by us to use your Personal Information in any other way.

At any time you may request information about the suppliers or subcontractors involved in the provision of your products or services. Please note that we will release your Personal Information if required to do so by law or court order.

Security of Information

We take reasonable precautions to keep your personal information secure. Access to your Personal Information is permitted among other employees only on a need to know basis. If the Personal Information that we have about you is no longer needed for the purposes stated in this privacy policy, we will take reasonable steps to destroy or permanently de identify Personal Information. Should the situation arise we will comply with all reasonable directions from our clients in respect of dealing with their confidential or Personal Information including returning or destroying the information.

Accuracy of Information

rha design takes all reasonable steps to make sure that the Personal Information that we collect, use or disclose is accurate, complete and up to date. rha design may from time to time contact you to check that our information is accurate and up to date.

Access to Your Personal Information

rha design will provide you with reasonable access to the Personal Information that we hold about you, except where doing so would contravene National Privacy Principles. If providing this information would impose unreasonable costs on rha design, we will advise you of the reasons for this and that a reasonable charge will be imposed to obtain the information for you. If you can establish that the information about you is not accurate, complete and up to date, we will take reasonable steps to correct this information.

Complaint Handling Procedure

If you have a complaint about breaches of this privacy policy, please contact rha design and origination ltd. For details go to: www.rha-design.com

Changes in our Policy

rha design reserves the right to change this privacy policy at its discretion. Rha Design & Origination Ltd. Data Protection & Privacy Policy